Frequently Asked Questions
Q: Where do I get a gambling house license?
A: Currently applications for new gambling licenses are not considered until the moratorium is lifted.
Q: What does the moratorium say?
A: Act 28 of 1996 imposed a moratorium on the issuance of new gambling house licenses, but not on casino licenses. No new gambling house licenses can be considered in terms of the act in applications for transfers or removals.
Q: When will the moratorium be lifted?
A: The Directorate is now drafting the new Gaming and Entertainment Bill which will make provision for the lifting of the moratorium once it has been passed. Public consultations on this Bill are due to commence soon.
Q: I am looking for information on the National lottery?
A: Contact the Directorate of Tourism
4th floor Capital Centre
Post Street Mall
Tel: 264-61 2842178
Fax: +264-61-236692
Q: What are the requirements for a Casino license?
A: The following are the requirements for applicants within the Municipal area of Windhoek -
Four star hotel (the establishment needs to be fully erected and then graded by the Namibia Tourism Board (NTB) for its star before a license can be issued)
100 or more rooms
Valid liquor license
Approved building plans
Outside the Municipal or of Windhoek the requirements are:
3 star hotel (the establishment needs to be fully erected and then graded by the Namibia Tourism Board (NTB) for its star before a license can be issued)
50 or more room
Valid liquor license
Approved building plans
Q: Where can I get assistance for a business plan for tourism enterprise?
A: Contact the Namibia Association of CBNRM Support Organisation (NACSO)
P.O. Box 98353
Pelican Square
Tel: + 264-61 230888
Fax: + 264-61 230796
Email: nacso@iway.na
Q: Where do I find tourism arrival statistics?
A: Contact the Directorate of Tourism
Capital Centre 4th floor
Tel: + 264-61-2842178
Fax: + 264-61- 236692
Q: We are a marketing agency, were do we go for more information?
A: Contact the Namibia Tourism Board
Channel Life Building
Floor M2-2nd, Post Street Mall
Private Bag 13444
Windhoek
Tel: +264 61 2906000
Fax: +264-61 254848
Email: info@namibiatourism.com.na
Q: We are interested in starting a tourism business, what do we need to know?
A: Contact the Namibia Tourism Board
Channel Life Building
Floor M2-2nd, Post Street Mall
Private Bag 13444
Windhoek
Tel: + 264 61 2906000
Fax: + 264-61 254848
Or
The Directorate of Tourism
Capital Centre 4th floor
Tel: + 264-61-2842178
Fax: + 264-61- 236692
Or
The Ministry of Trade and Industry
Department of Investment Centre
P/B 13340
Windhoek
Tel: +264-61-2837335
+264-61-220278
Q: I want to make a reservation in a government owned resort or camp who do I contact?
A: Contact the Namibia Wildlife Resorts (NWR)
P/B 13378
Windhoek
Tel: +264-61-2857000
Fax: +264-61-256715
Reservations: reservations@nwr.com.na
www.nwr.com.na
Q: I want to make a reservation in a community owned/operated enterprise who do I contact?
A: Contact the Namibian Community Based Tourism Association (NACOBTA)
P.O. Box 86099
Windhoek
Namibia
Tel: +264-61-250558
Fax: +264-61-222647
E-mail: nacobta@iafrica.com.na
Q: I am interested in a tourism concession on State land or a concession in general who do I contact?
A:
Contact the Concession Unit
P/B 13306
Windhoek
Namibia